AutoPro Nashville FAQ
General Information
Q: What types of vehicles do you specialize in?
A: AutoPro Nashville specializes in gently used luxury and high-end vehicles, including brands like Lamborghini, Ferrari, Rolls-Royce, Mercedes-Benz, and BMW. Our Nashville pre-owned cars are carefully selected to provide the highest quality and value for our customers.
Q: How can I contact AutoPro Nashville?
A: You can reach AutoPro Nashville by phone at 615-377-6101 or visit us at 1610 Franklin Rd, Brentwood, TN 37027. Our sales hours are Monday to Saturday from 8:00 AM to 5:00 PM. We are closed on Sundays.
Q: How can I apply for financing at AutoPro Nashville?
A: You can apply for car financing in Nashville directly through our website using our secure online credit application. We work with various lenders to offer competitive rates and terms.
Q: What is your customer service philosophy?
A: At AutoPro Nashville, we pride ourselves on exceptional customer service. Our mission is to treat every customer like royalty and ensure a swift, effortless transaction, regardless of the vehicle’s price.
Sales
Q: Do you offer financing options for used cars?
A: Yes, we offer a wide range of financing options for used cars to fit your needs. Our finance team works with various lenders to help you secure the best rates and terms available in Nashville. We don’t offer “buy here pay here” option.
Q: Can you ship vehicles nationwide from Nashville?
A: Yes, we offer nationwide shipping to deliver your new vehicle directly to your driveway, ensuring a seamless purchase experience no matter where you are located.
Q: Do you accept trade-ins at AutoPro Nashville?
A: Yes, we accept trade-ins and offer remote appraisal services. Simply provide details about your vehicle, and we’ll give you a competitive offer. We make vehicle trade-ins in Nashville easy and convenient.
Q: Do your vehicles come with a clean Carfax report?
A: Yes, all our vehicles come with a clean Carfax report, providing you with detailed history and peace of mind.
Q: Is the vehicle I’m interested in located at your dealership?
A: While most vehicles are at our dealership, some may be in transit or at another location. Please contact us to confirm the vehicle’s availability and location.
Q: Do you buy cars from individuals?
A: Yes, we purchase cars from individuals. Bring your vehicle in, and we’ll provide you with a fair offer based on current market values. AutoPro Nashville is your trusted used car dealership in Brentwood, TN.
Q: Can you help me find a specific car?
A: Absolutely! If we don’t have the vehicle you’re looking for, our team of experts can help locate and secure the specific car you desire. You can specify your preferred interior, exterior, or any other unique details to ensure we find exactly what you want.
Q: What are your documentation and temporary tag fees?
A: Our documentation fee is $599.99, and we charge a temporary tag fee of $10 to facilitate the registration process.
Q: How long does shipping take?
A: Shipping typically takes 3-5 days, depending on your location and the logistics involved.
Q: Can I test drive a vehicle before purchasing?
A: Yes, we encourage you to schedule a test drive to experience the vehicle firsthand. Contact us to arrange a convenient time for your test drive at our used car dealership in Nashville.
Service
Q: Do you have a body shop?
A: Yes, we have a full-service Collision Center that includes Paintless Dent Repair (PDR) to handle all your body repair needs. Our experienced technicians are equipped to restore your vehicle to its original condition with precision.
Q: Does your service department work with warranties?
A: Yes, we work with most warranties, including Freedom and CarShield. Please contact our service department for more details on the warranties we accept.
Q: Do you offer alignment services?
A: Yes, we offer professional alignment services to ensure your vehicle drives smoothly and safely. Proper alignment can improve your vehicle’s handling and extend the life of your tires.
Q: What type of oil do you use for oil changes?
A: We use Liqui Moly oil, known for its superior performance and protection, to ensure your engine runs smoothly and efficiently.
Q: Do you offer AC charging services?
A: Yes, we provide AC charging services to keep your vehicle’s air conditioning system performing at its best, ensuring comfort in all seasons.
Q: Do you turn rotors in-house?
A: No, we do not turn rotors in-house. We recommend consulting with our service advisors for alternative solutions and referrals.
Q: Do you handle factory warranties?
A: Unfortunately, we do not handle factory warranties. However, we can work with most third-party warranties.
Q: Can I schedule a service appointment online?
A: Yes, you can conveniently schedule your service appointments online. Please provide your vehicle’s year, make, and model to ensure we prepare the right parts and expertise for your visit.
Q: What customizations and upgrades do you offer?
A: Our service department offers a variety of customizations and upgrades, such as caliper painting, rim changes, tire replacements, window tinting, paint protection film (PPF) coating, and vehicle lifting. We also offer a wide array of other services to meet your customization needs.
Finance
Q: What types of warranties do you offer?
A: We offer comprehensive bumper-to-bumper warranties that can last up to 5 years with various mileage options. We recommend 3 to 4 years or 100,000 to 150,000 miles for optimal coverage. These warranties can be used at brand dealerships and function like factory warranties.
Q: Do you collect taxes from out-of-state buyers?
A: We collect taxes from out-of-state buyers only when they finance their purchase through us. For cash purchases, taxes are typically handled in your home state.